02-26-2014 11:36 PM
The printer worked fine-I went on vacation and now it won't work. I ran the wireless network test and it said"hp printer is unable to connect to your wireless router". The wireless router is connected and running fine. My wireless hp computer (windows 7) works just fine.
The report satd "network name ssid found" said FAILED
But "current configuration" showed the SSID
can anyone offer a fix?
This question was solved. View Solution.
02-27-2014 08:45 AM
On the network menu, select Restore Network Defaults. This will clear the current network settings and allow you to reconnect the printer to the network. You can use the wireless setup wizard or reinstall the HP software to reconnect.
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10-05-2014 10:02 AM
my Hp 5510 photosmart all in one printer is unable to connect to my wireless router. when I used the wixard setup it asks for a Wpa passphrase. How do I get that?
10-05-2014 11:33 AM
You paraphrase is located in your router that you have. It is the wireless password for your SSID. You must access your router and check under the wireless tab for the password.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!