hpqgpc01.exe

[Lumenz]

Ok slightly premature, just got the error again but this time it was after serveral restarts. The one that made the difference was where I got a "Storage device detected" balloon above the task bar (assuming it belongs to the HP C6380 card reader), then I turned off the printer b efore powering down. I have noticed that I often only get the error after my printer has turned off justbefore I shut down my computer.

Anyway, I think my situation has still improved.

[PeterM]

For what it's worth, I am getting the same thing with my new C4580 under Windows XP Home (that's 32-bit, isn't it?). It occured when I was trying to run it via a wireless network (and I still can't get that to work - see other postings from me), and also now I have parked the printer on a chair next to the PC and reverted to USB. My PC is also taking some 30 secs longer to start up than it did. Windows Security initially complains that there is no firewall, but it shows up in the end.  That's slightly worrying.  The startup is still slow if I don't let the Digital Monitor run on startup. The hpqgpc01 exception doesn't occur if I don't use the printer at all during a session. Has anyone discovered what hpqgpc01 does?

Peter (UK)

[dubyadubyab]

I had a feeling these problems were more wide spread. On your slow boot have you tried changing the HP CUE DeviceDiscovery Service from auto to manual in administrative tools\services. On my XP boxes I had to pull the HP Digital Imaging Monitor from startup and change the HP CUE DeviceDiscovery Service from auto to manual to get boot times under control. I got the same firewall warning you we getting at times also. From the testing I have done hpqgpc01.exe is related to the memory card reader. If you stop it from running the card reader still shows up in My Computer but can't be accessed. I just renamed hpqgpc01.exe to hpqgpc01.exe.tst when I was testing. Exactly what it does is any ones guess. Other thoughts. I have never seen the hpqgpc01.exe error on XP 32 bit, only Vista 64 bit. I have never used a USB connection though. Are you using the most recent installer off HP's site? Did you completely remove the printer software from your PC and reset the printer to factory defaults when changing from wireless to USB? Did you follow the install directions for a USB connection exactly? Hope this helps.

[webslinger2256]

I also have a problem with the hgqpc01.exe Application error when I turn off my laptop. I have HP Pavillion with Vista 64 bit and I installed the C4580 wireless printer. Thanks for all your input as it gave me insight into the problem. I found that I only get the error when the printer is turned OFF and I never get the error when it is turned ON. Hope this additional info helps.

[PamC]

I am running 64 bit as well, have spent hours on the phone with HP support with many solutions offered.  Everything from running a system recovery to installing the 32 bit driver as well.  I am still having the same issue.  The last support call I had, I was told to try shutting down with my new C6380 printer on and off.  It does not matter, I receive the hpqgpc01.exe error either way, but not all the time. 

[jwood]

I have had the same problem.  We just got a new HP 64 bit computer.  My computer would just shut down on me

[webslinger2256]

I am puzzled that HP says it is not their error when the message "Application Error" with an obvious hp exe file plainly tells me the problem is an HP problem.

[ceilingcat]

same problem here. I am running Vista Home Premium 64-bit. If HP doesn't fix this soon, I will never buy a printer from them again.

[jjc]

Good job, Tom! I did what you suggested about installing more drivers and it worked! Thank you! I had to put in my printer CD so it could find the drivers, but it worked.  See Tom's post on 12/07. 

Message Edited by jjc on 12-20-2008 05:51 AM

[alwrmcusn]

I've been lurking, reading thru the thread. I have an HP dv6929nr Vista HP SP1 64bit and an HP C5580 printer. I also connect from that laptop to the printer via Bluetooth and from my HP Desktop to the printer via USB. I'm going to give the x64/x86 additional drivers a try and hopefully that will take care of the error message for me. Thanks to all for the information given.