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05-04-2012 07:42 PM
My old laptop was XP. My new laptop is Windows 7, 64 bit. The printer indicates it is connected to network (ready). When I print from laptop it goes in queue, but get error that indicates printer is offline. Note, that I was initially able to print a few days ago. I never downloaded a new driver, when I recently looked for a new driver I found out there was none to download. Any suggestions.
05-04-2012 07:49 PM
Please download driver and application from the following site and install them on your new Windows 7 machine. This should help:
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05-04-2012 07:52 PM