iPad2 Cannot Print to HP Officejet Pro 8600 (1247 Views)
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Student
RABJr
Posts: 1
Registered: ‎02-17-2012
Message 1 of 2 (1,247 Views)

iPad2 Cannot Print to HP Officejet Pro 8600

Printing from Safari the Print Job spools to the print manager on the iPad 2 and then hangs there. Eventually I receive a "printer is off line" message. The printer is connected and I can print to it via Google Cloud print from the iPad and any other PC on my network. Can access the printer via web services. Can ping the printer from my router (DLink DIR655). Any thoughts regarding what is causing the communications breakdown would be appreciated.

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banhien
Posts: 28,429
Registered: ‎01-29-2009
Message 2 of 2 (1,226 Views)

Re: iPad2 Cannot Print to HP Officejet Pro 8600

Hi,

Firstly please check to see if your printer in the list:

  http://support.apple.com/kb/ht4356

If YES, you can use this to fix

iPad: http://www.apple.com/support/ipad/assistant/airprint/

If NO you have to print using other apps such as:

   http://itunes.apple.com/au/app/hp-eprint-home-biz/id299531647?mt=8

More info from this:

   http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Cloud-Services-Supported-Printers-ePrint-Airpr...

Regards.

BH
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