- HP Support Forum Home
- >
- Printers & All-In-Ones
- >
- Networks/Wireless
- >
- losing airprint connection
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
losing airprint connection
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-03-2012 03:25 AM
When i want to use airprint from my ipad to my HP photsmart 6510, i always have to shutdown en restart the printer before i can get connection. Somehow it seems to lose this connection. Wireless printing is never a problem from my laptop.
Does anyone know what to do.
Re: losing airprint connection
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-04-2012 02:03 PM
Let's set a static IP address and external DNS for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
Re: losing airprint connection
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
05-05-2012 02:43 AM
Re: losing airprint connection
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
07-09-2012 11:24 AM
Re: losing airprint connection
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
07-09-2012 12:05 PM
Yup. What router are you using? Is its firmware updated? Does the printer have a strong wireless signal?
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
Re: losing airprint connection
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
06-02-2013 04:19 PM
Re: losing airprint connection
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
06-03-2013 09:23 AM
Hi Pato48,
I see that your iPad has stopping working with your printer. I have a couple of questions for you.
Is your printer still connected to your network?
Can you print from your computer to the printer?
What error message do you get when you try to print from your iPad to your printer?
Give Kudos to say "thanks" by clicking on the white star under my name.

Click "Accept as Solution" if it solved your problem, so others can find it.
I work for HP
Re: losing airprint connection
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
06-03-2013 01:59 PM
error message .."no airprint printer found"
Re: losing airprint connection
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
06-03-2013 02:04 PM
Pato48,
I see that you're having problems printing from your iPad to your printer. I would try the steps below.
1. Unplug printer and router for one minute.
2. Power down your iPad.
3. Plug router back up.
4. Wait another minute plug printer back up.
5. Turn iPad back on.
6. Attempt to print again.
Let me know how it goes.
Give Kudos to say "thanks" by clicking on the white star under my name.

Click "Accept as Solution" if it solved your problem, so others can find it.
I work for HP
Re: losing airprint connection
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
06-04-2013 08:15 AM
Thanks ...that worked like a charm !!!!
