- HP Support Forum Home
- >
- Printers & All-In-Ones
- >
- Networks/Wireless
- >
- Re: lost my email address and wifi after updating the firmwa...
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
lost my email address and wifi after updating the firmware
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
03-30-2012 03:23 AM
How do i retrieve my old email address for xyz@hpeprint.com after the firmware upgrade to Version:20111215 for my LaserJet Pro CP152NW?
I have problems with connecting to the wireless LAN as well, both when I try to connect manually with a LAN cable and with the new software and driver package Version:12.13.0
Solved! Go to Solution.
Re: lost my email address and wifi after updating the firmware
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
03-30-2012 03:56 AM
the Lan problem is solved after several tries with usb cable connected. ![]()
I'm still not able to edit the email address back to my first email address ![]()
Re: lost my email address and wifi after updating the firmware
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-02-2012 01:37 PM
Hello vovsen,
Unfortunately, when setting up a new/replacement printer (or after flashing new firmware), you wont be able to use the same email address, nor can it be transferred to another printer. By removing, then re-adding the printer to your ePrint account, the address should be "released". After a 6 month period, it will then be released back into the 'pool', and then it should be available again.
However, by creating a new email address, but adding 01 or 02 at the end, you can get something very similar to what you had previously.
Re: lost my email address and wifi after updating the firmware
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-03-2012 01:23 AM
