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Re: macbook pro can't find my 7515 on network wirelessly. (586 Views)
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pdx19751
Posts: 10
Registered: ‎06-27-2012
Message 1 of 11 (620 Views)

macbook pro can't find my 7515 on network wirelessly.

I installed the 7515 which is connected to the same network as my macbookpro via USB and it works fine when connected via cable, but computer cant locate printer on network wirelessly. I am stumped

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Posts: 18,866
Registered: ‎08-19-2009
Message 2 of 11 (614 Views)

Re: macbook pro can't find my 7515 on network wirelessly.

Is the printer connected to the network?  Print a Wireless Network Test from the Wireless menu on the front of the printer to find out.

 

What router?  What version of OS X?

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Top Student
pdx19751
Posts: 10
Registered: ‎06-27-2012
Message 3 of 11 (606 Views)

Re: macbook pro can't find my 7515 on network wirelessly.

Yes, printer is connected to network as is computer

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pdx19751
Posts: 10
Registered: ‎06-27-2012
Message 4 of 11 (605 Views)

Re: macbook pro can't find my 7515 on network wirelessly.

It is the latest version of OS. 10.7?

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pdx19751
Posts: 10
Registered: ‎06-27-2012
Message 5 of 11 (604 Views)

Re: macbook pro can't find my 7515 on network wirelessly.

router is Belkin

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Top Student
pdx19751
Posts: 10
Registered: ‎06-27-2012
Message 6 of 11 (601 Views)

Re: macbook pro can't find my 7515 on network wirelessly.

I tried reloading software/driver and now when I unplug the USB cable the printer doesnt even show up in system preferences even though both the computer and printer are connected to network

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Posts: 18,866
Registered: ‎08-19-2009
Message 7 of 11 (586 Views)

Re: macbook pro can't find my 7515 on network wirelessly.

OK, first restart your router by pulling its power plug momentarily.

 

Next, on the front of the printer go to Setup > WIreless > WIreless Setup Wizard.  Run it.

 

The printer should now be connected to the Belkin.  If it is not, check for firmware updates for the Belkin.

 

On your Mac, download and install this: http://support.apple.com/kb/DL907

 

Finally, reset the printing system:

- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

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pdx19751
Posts: 10
Registered: ‎06-27-2012
Message 8 of 11 (584 Views)

Re: macbook pro can't find my 7515 on network wirelessly.

OK. I will try that when I get
Home. I called HP and they said something about having to open ports to accept bonjour protocol, etc. your solution sounds much simpler. I will let you know if it works.
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pdx19751
Posts: 10
Registered: ‎06-27-2012
Message 9 of 11 (580 Views)

Re: macbook pro can't find my 7515 on network wirelessly.

Attempted above fix and computer still won't
Recognize printer unless attached by USB even though both are connected to network.
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Posts: 18,866
Registered: ‎08-19-2009
Message 10 of 11 (576 Views)

Re: macbook pro can't find my 7515 on network wirelessly.

I think your Belkin does not support Bonjour (mDNS) or it is not enabled or not enabled properly.  Can you get into the router settings and check for Bonjour or mDNS support?

 

Do you have another router to try?

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