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Student
rrivashp
Posts: 1
Member Since: ‎09-06-2013
Message 1 of 11 (27,879 Views)
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my hp envy 4500 status is offline how do i change to online

my hp envy 4500 status is offline how do i change to online

Teacher
vthapa
Posts: 125
Member Since: ‎08-10-2011
Message 2 of 11 (27,866 Views)

Re: my hp envy 4500 status is offline how do i change to online

If your computer OS is Windows XP or Vista go to Printers & Faxes
Right click on the Printer Icon (Envy 4500)
Select Printer Online
If the OS is Win 7 or Win 8 go to Device and Printers
Right click on Printer icon (Envy 4500)
Click on See What's Printing
In the new window click on Printer menu
If Use Printer Offline is check un-check it by clicking on it
Regents Professor
Ciara_B
Posts: 6,306
Member Since: ‎11-27-2009
Message 3 of 11 (27,014 Views)

Re: my hp envy 4500 status is offline how do i change to online

Hi rrivashp

Just wondering if vthapa's suggestion solved your issue?

Thanks

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
JRBEAU
Posts: 1
Member Since: ‎12-03-2013
Message 4 of 11 (26,403 Views)

Re: my hp envy 4500 status is offline how do i change to online

mY ENVY 4500 SAYS IT IS OFF LINE ALSO AND THE USE PRINTER OFFLINE IS NOT CHECKED ANY IDEA OF HOW TO GET IT BACK ONLINE

 

Teacher
vthapa
Posts: 125
Member Since: ‎08-10-2011
Message 5 of 11 (26,377 Views)

Re: my hp envy 4500 status is offline how do i change to online

Please download Psdr from the link below
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-126353-1&cc=us&dlc=en&lc=en...

Run the tool and it will tell you where the issue is and need to work accordingly..
Student
Sharonabach
Posts: 1
Member Since: ‎01-29-2014
Message 6 of 11 (24,075 Views)

Re: my hp envy 4500 status is offline how do i change to online

I cannot get my printer to be "online"  when I select properties the Print Offline is not selected.  I have Windows 8 and HP Printer Envy

Tutor
mandin
Posts: 12
Member Since: ‎03-21-2014
Message 7 of 11 (21,178 Views)

Re: my hp envy 4500 status is offline how do i change to online

How to make it stay instead turning off every few min,s

Tutor
mandin
Posts: 12
Member Since: ‎03-21-2014
Message 8 of 11 (21,177 Views)

Re: my hp envy 4500 status is offline how do i change to online

Did U get it going  ?? I cant make mine stay on----HELP PLEASE

Student
Cooljo13
Posts: 1
Member Since: ‎03-31-2014
Message 9 of 11 (20,667 Views)

Re: my hp envy 4500 status is offline how do i change to online

I uninstalled the printer and just reinstalled it fixed my problem. After that the printer did a update since then I had no problems.

Tutor
mandin
Posts: 12
Member Since: ‎03-21-2014
Message 10 of 11 (20,615 Views)

Re: my hp envy 4500 status is offline how do i change to online

Thanks,I got it going.H.P. DOCTOR found my CODE. I never put one in so BEATS ME how they got one in the DAMMMMM thing in thr first place. (lol) MARCY

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