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Student
jtedson
Posts: 1
Member Since: ‎04-23-2012
Message 1 of 3 (313 Views)
Accepted Solution

my printer does not turn off

Office Jet 6500A Plus, wireless, printer does not turn off.

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PrintDoc
Posts: 20,354
Member Since: ‎08-19-2009
Message 2 of 3 (303 Views)

Re: my printer does not turn off

Unplug power from the back of the printer for 30 seconds.  Plug back in and turn on.

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larry-20886
Posts: 4
Member Since: ‎01-28-2010
Message 3 of 3 (117 Views)

Re: my printer does not turn off

Pulling the plug and letting it reset before plugging it back in works just fine.  Thank you.

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