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Re: my wireless c309 printer stopped communicating with my computer. it was working well before. (180 Views)
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LudigD Student
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LudigD
Posts: 1
Registered: ‎04-19-2012
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my wireless c309 printer stopped communicating with my computer. it was working well before.

‎04-19-2012 07:07 AM

My Gateway GT5408 computer is not communicating wirelessly with my HP Photosmart C309a wireless printer.  I am running Windows 7 32 bit.  My router is a SMC Networks model SMCD3GNV provided by Comcast.

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SandyBob
Posts: 187
Registered: ‎01-11-2012
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Re: my wireless c309 printer stopped communicating with my computer. it was working well before.

‎04-19-2012 09:40 AM

You need to call 1-800-474-6836 to discuss this with an agent even though you're probably out of warranty.  There won't be a charge for the support with the wireless issue.

SandyBob

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Although I work for HP, my posts and replies are my own opinion and not those of HP
1-800-474-6836
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