02-11-2012 09:12 PM
Can anyone share some suggestions please? When following the HP wizard to connect my laptop to my Officejet Pro 8600 wireless printer it prompts me to input my wireless password. I do this, but it says it is invalid...Which is definitely not the case because I have linked my laptop, ipods, smartphones, etc to this router. Any help would be appreciated as I'm completely frustrated. Thank you!
02-12-2012 08:25 AM
02-13-2012 05:41 PM
Do you have your router set to accept only certain mac addresses?
Does your router use WEP or WPA for security?
Did your printer see your pouter SSID? If not you may have to broadcast your SSID which is a router setting.
02-15-2012 07:10 PM
4 hours + with HP tech support and still no luck...An hour with D-Link and they said my router is set to accept all mac address with my WPA2. Router is set for Auto so it will take WPA/WPA2. The printer also recognized my SSID, but says the password is invalid.
I'm thinking it's time to try a different printer/brand?
02-15-2012 09:40 PM
I use WPA2 for my security. Are you manually typing in your password on the printer touch screen?
I had an issue where it was not putting in the correct character if I was just a little off on the touch screen, it wouldput in the charater to the left of it. It took me 3 tries and then I was good to go, I just had to verify on the screen what I typed. I love the printer so far.
08-16-2012 06:17 AM
Try these steps before trying a different brand or another printer. Try to make sure you input the right wpa2 passphrase, it is case sensitive. If it is still not working, let us try and check if the wired capability is working. You can use and connect an ethernet cable from the printer to the router, try and see if it generates a valid ip address. If we are still getting a negative results, try to perform a factory reset on the printer. You can find it here, How to Reset the HP OfficeJet Pro 8600 Premium All-in-One Printer. After the reset, try to do the same steps...input correct wpa2 or try ethernet connection.. goodluck.
01-27-2013 05:40 PM
Solved - Hp Officejet 8600 All-In-One - Invalid Password (when you know it's correct)
Instead of selecting the SSID (You network name) from the list that the printer has provided in the so-called connection wizard, arrow down and enter the network name from the key pad. Make sure it's exactly the same (Upper/Lower Case).
Once you do this the printer will indeed find the router on your network. This solution is for MS XP Pro, sp3.
BTW - I also hooked up the USB cable and all works well, even the wife's Anroid pad (10.0) to Google Cloud, and my Samsung Galaxy Note II (again thru Google cloud).
PS No offense Hp but I would have reccommeded Hp ePrint if you hadn't dropped the ball on this one.
03-26-2013 03:26 PM
Wow HP really messed this one up. I'm an IT Professional, and I've seen quite my share of silliness, but this takes the cake.
I literally re-typed the password about 15 times on that incredibly annoying and pathetic "touch-screen" only to have it tell me the password was invalid over and over. HP has officially lost my recommendation for the year
Solution: Manually enter the SSID.
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