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offline printer (photosmart plus all-in-one b209) (3963 Views)
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PrintDoc
Posts: 18,940
Registered: ‎08-19-2009
Message 11 of 16 (808 Views)

Re: offline printer (photosmart plus all-in-one b209)

Often things are just easier on Macs.  Nuf said.

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garyffranklin
Posts: 1
Registered: ‎02-10-2011
Message 12 of 16 (739 Views)

Re: offline printer (photosmart plus all-in-one b209)

[ Edited ]

Network coniguration page

HP PHOTOSMART PLUS AIi0 B209a

Static IP address for the printer

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mafox296
Posts: 1
Registered: ‎04-08-2012
Message 13 of 16 (488 Views)

Re: offline printer (photosmart plus all-in-one b209)

I have a similar problem only the PC sees and can print the Mac book sees but thinks the printer is offline, which it isn't. The Mac has to be re-booted  to print. This happens most of the time.

My printer is a HP Officejet 4500 G5610g, connected to a Netgear N900 router. I have no problem accessing the internet with either machine. The netgear has a downloaded program called printshare which must be loaded on each machine. Since both machines, the Mac after re-booting, can both print I don't think that  that is the problem.

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Provost
PrintDoc
Posts: 18,940
Registered: ‎08-19-2009
Message 14 of 16 (486 Views)

Re: offline printer (photosmart plus all-in-one b209)

[ Edited ]

Make sure the router has updated firmware.  Restart the router by pulling its power plug momentarily.

 

What version of OS X?

 

I am not familiar with printshare - it sounds suspious to me...  Is it also loaded on your Mac?

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shungaberry
Posts: 2
Registered: ‎10-18-2012
Message 15 of 16 (349 Views)

Re: offline printer (photosmart plus all-in-one b209)

Thanks!!! I've had this printer for a while and it never worked consistantly - your solution worked and hopefully it will continue to do so.  I had to set the Gateway to the IP of the router (as stated in next post).  Thx again for clear instructions.

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shungaberry
Posts: 2
Registered: ‎10-18-2012
Message 16 of 16 (348 Views)

Re: offline printer (photosmart plus all-in-one b209)

Thx for your added help. I did this and hopefully my printer is now consistently operational.
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