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sallydaw
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Member Since: ‎10-12-2009
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photosmart 309a

I'm having trouble printing wirelessly through Mac Airport Extreme with my MacBook Pro.  Printer recognizes airport address, but won't accept WEP key.  I've done all the troubleshooting steps.  Is there a trick to this?  Thanks.
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Re: photosmart 309a

Are you sure you are using WEP and not WPA?  They are very different (WEP is basically useless) and are both cap-sensitive.
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sallydaw
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Member Since: ‎10-12-2009
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Re: photosmart 309a

It's the code I use for visitors to connect their computers, so I think it's the correct WEP key.  It's printed on the bottom of the Airport Extreme.

 

Now I've gotten a "Wireless Network Test Report" that says:  "Cannot find access point.  Check that access point is powered on. (Yes)  Check that printer network name (SSID) matches access point network name (SSID) exactly.  The printer is finding the wireless network name, and I've accepted it and also input it during the Setup process.

Thanks for your help. 

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Re: photosmart 309a

I would highly recommend changing from WEP to WPA password (use Airport Utility, select the Extreme and use Manual Setup).  You will be able to choose your own password (called encryption key).  Choose a mix of letters and numbers, cap and lower case about a dozen characters total. 

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sallydaw
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Message 5 of 6 (3,147 Views)

Re: photosmart 309a

Why won't my 10 character WEP key work?

If I change to a WPA password for the printer/airport, won't that change the settings for our computers to access the airport?

 

 

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Re: photosmart 309a

Yes, it will require you to type in a new password on your other wireless devices - once  You want to do this.  WEP is not secure.

 

Read this.  Scroll to the bottom for Dishonorable Mention. 

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