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Re: printer not printing a document, however installed (101 Views)
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Dusty1234 Student
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Dusty1234
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Registered: ‎06-25-2012
Message 1 of 4 (112 Views)
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printer not printing a document, however installed

‎06-25-2012 01:12 PM

i have connected the printer via a usb cable , it rcognizes the printer, even shows me ink levels however i cannot print any documents at ALL

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Provost Provost
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PrintDoc
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Registered: ‎08-19-2009
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Re: printer not printing a document, however installed

‎06-25-2012 02:55 PM

What printer?

 

What operating system?

 

What error messages?

 

Are you using a USB hub or is the printer plugged directly into your computer (preferred)?

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yjkim75 Student
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yjkim75
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Re: printer not printing a document, however installed

[ Edited ]

‎07-01-2012 11:13 PM - edited ‎07-01-2012 11:19 PM

I have the same problem. My printer is HP Laserjet P2035. I believe it was installed correctly. When I hit the print button, the status of the printer even says it's printing, but does not actually print. The operating system is windows7 64-bit, and I'm using a USB port.

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Provost Provost
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PrintDoc
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Re: printer not printing a document, however installed

‎07-02-2012 01:25 PM

Download and run this utility: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-104282-2&cc=us&dlc=en&lc=en...

What does it say?

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