printer offline (1145 Views)
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Honor Student
thepigman10
Posts: 3
Registered: ‎11-12-2011
Message 1 of 5 (1,145 Views)
Accepted Solution

printer offline

my HP Deskjet F4500 wireless will not work, the blue wireless light flashes on and off.

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PrintDoc
Posts: 20,123
Registered: ‎08-19-2009
Message 2 of 5 (1,105 Views)

Re: printer offline

Was it ever connected to your network?  What happened?

 

Get the latest software for your printer from the "Support & Drivers" link at the top of this page.  Run the softare and choose "Network" or "Wireless" when it asks what kind of installation you want. 

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I am employed by HP
Honor Student
thepigman10
Posts: 3
Registered: ‎11-12-2011
Message 3 of 5 (1,085 Views)

Re: printer offline

I know the problem, just not how to sort it . Got a new router so password is different so will not connect to network. tried re installing with disc and it says " you have a more up to date instalation " then finishes , I need to be able to enter my new password somewhere.

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PrintDoc
Posts: 20,123
Registered: ‎08-19-2009
Message 4 of 5 (1,082 Views)

Re: printer offline

If your new router supports WPS, use that.  See page 5 of the manual: http://h10032.www1.hp.com/ctg/Manual/c01859574.pdf

 

If it does not support it, you will have to re-run the software to connect the printer to your new router.  Do not use the CD (ever, CDs are almost always outdated), get the latest software for your printer from the "Support & Drivers" link at the top of this page.

________________________________________________________
Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
Honor Student
thepigman10
Posts: 3
Registered: ‎11-12-2011
Message 5 of 5 (971 Views)

Re: printer offline

All sorted now thanks

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