HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: printer says its offline (801 Views)
Reply
Reply
Topic Options
lindaeh Student
Student
lindaeh
Posts: 1
Registered: ‎04-25-2012
Message 1 of 3 (839 Views)
Report Inappropriate Content

printer says its offline

‎04-25-2012 01:19 PM

my printer is hp photosmart, i never have problems with printing until today, it says the printer is offline, how has this happened and how do i get it back on line ??

0
Reply
0
Please use plain text.
 
Distinguished Professor Distinguished Professor
Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 2 of 3 (809 Views)
Report Inappropriate Content

Re: printer says its offline

‎04-27-2012 09:50 AM

hi there,

could you provide the community with a little more information to help narrow troubleshooting? Things like your printer model and your operating system help out a lot.

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
0
Reply
0
Please use plain text.
 
Teacher
Teacher
pctech33
Posts: 229
Registered: ‎02-03-2011
Message 3 of 3 (801 Views)
Report Inappropriate Content

Re: printer says its offline

‎04-27-2012 11:53 PM

start > settings > printers and faxes > right click on printer > click on use online

and make sure ur printer is plugged in / turned on

_______________
Life is too serious to be taken seriously
0
Reply
0
Please use plain text.