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Honor Student
hpbilll
Posts: 2
Member Since: ‎07-29-2012
Message 1 of 4 (1,774 Views)

printer status is offline how do i change it to online

hp envy 110 network and photosmart c7280 under window 7

PhD Student
Brandon1
Posts: 1,010
Member Since: ‎04-22-2011
Message 2 of 4 (1,748 Views)

Re: printer status is offline how do i change it to online

hpbill,

 

Which printer is showing offline, the HP Envy 110 or the Photosmart C7280 ? Or do they both show offline ?

If I helped you at all it would be great if you clicked the blue kudos star!

If I solved your post please mark it as solved to help others.

I'm a printer tech with HP.



Honor Student
hpbilll
Posts: 2
Member Since: ‎07-29-2012
Message 3 of 4 (1,728 Views)

Re: printer status is offline how do i change it to online

By switching everthing off, downloading the latest software i have`` got the envy to work. however this procedure has not sorted out the photosmart. any help you can give would be welcpmed

PhD Student
Brandon1
Posts: 1,010
Member Since: ‎04-22-2011
Message 4 of 4 (1,719 Views)

Re: printer status is offline how do i change it to online

hpbill,

 

Here is a link to a page that will help you with your Photosmart C7280. This document will walk you through some steps so you can find out why it's showing offline and help fix it.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en&product=3204785&tmp...

 

Let us know if this works for you !

If I helped you at all it would be great if you clicked the blue kudos star!

If I solved your post please mark it as solved to help others.

I'm a printer tech with HP.



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