printer won't print from one computer in network (1806 Views)
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Student
sylvia_dianne
Posts: 1
Registered: ‎01-18-2009
Message 1 of 7 (1,806 Views)

printer won't print from one computer in network

[ Edited ]

We have a family network and for some reason on of the computers no longer can print.  The printer is a photosmart c7280 all-in-one.  I uninstalled the printer and driver and then downloaded a new driver and installed it to the computer.  The computer's network recognized the printer but nothing that is sent to the printer prints and i just get an error message but no reason why.  The printer is physically connected to a x-p computer and the computer in question is running Vista.  However, that shouldn't be a problem because this computer used to be able to print.  I just don't know what to check to make sure nothing has been turned on or turned off on the computer so that the printer doesn't recognize this printer any longer.

 

Before i downloaded the new driver, i deleted the old one and now I have just discovered that after i reinstalled the driver, there is not printer listed in the windows device manager.  The printer does show up in my network area tho and in the printer folder.  i have no idea what's going on.

 

Message Edited by sylvia_dianne on 07-24-2009 09:31 AM
Message Edited by sylvia_dianne on 07-24-2009 11:39 AM
Associate Professor
Wi-Fi-Guy
Posts: 1,537
Registered: ‎11-17-2008
Message 2 of 7 (1,777 Views)

Re: printer won't print from one computer in network

Is the XP computer connected to the C7280 via USB?

 

How is the C7280 connected to the home network?

 

How is the Vista computer connected to the home network?  Can you open the printer's internal web page by browsing to its IP address?

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Student
characters
Posts: 1
Registered: ‎09-28-2010
Message 3 of 7 (1,236 Views)

printer/computer not connecting/dellwindows vista/hppsc1310


Wi-Fi-Guy wrote:

Is the XP computer connected to the C7280 via USB?

 

How is the C7280 connected to the home network?

 

How is the Vista computer connected to the home network?  Can you open the printer's internal web page by browsing to its IP address?


computer is connected to USB. do not know @C7280?  where is internal web page?

Provost
PrintDoc
Posts: 20,150
Registered: ‎08-19-2009
Message 4 of 7 (1,232 Views)

Re: printer/computer not connecting/dellwindows vista/hppsc1310

More info, please.  What printer, how is it connected and to what operating system or network?

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Student
terri3918
Posts: 1
Registered: ‎04-07-2011
Message 5 of 7 (930 Views)

Re: printer won't print from one computer in network

I have a Photosmart c7280 printer wireless, the printer is ready but my Mac computer say it is offline. I am unable to print. the network config page from printer indicates it ready. confused!

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PrintDoc
Posts: 20,150
Registered: ‎08-19-2009
Message 6 of 7 (923 Views)

Re: printer won't print from one computer in network

What version of OS X?  What brand/ model router?  From where did you get the HP software?  Was it labeled as being compatible with your version of OS X?

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Student
edwilliams2055
Posts: 1
Registered: ‎04-23-2014
Message 7 of 7 (13 Views)

Re: printer won't print from one computer in network

OS is windows the modem belongs to Uverse

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