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Sergio962
Posts: 3
Member Since: ‎05-17-2011
Message 1 of 5 (3,508 Views)
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problems with the HP Photosmart Plus b210a Wireless

[ Edited ]

Good evening. I have some problems with the HP Photosmart Plus b210a. Precisely after printing once the printer is not detected on the network and is defined as "not available". The works remain in the queue and the printer is turned off and on again unable to print jobs in queue.
The report of the printer on the network says "Passed" for each item

The same goes for iPad 2 and iPhone 4

 

The system is composed of:

Macbook Pro 13" with OSX 10.6 update now
Router Wavewgate Digicom3G150 with key Internet connected
HP Photosmart Pro B210 series Aio with ultimate drivers Apple

 

Network:
HW Address (MAC) d4: 85 ...
192 168 123 102 IP address (not static)
DHCP Configuration
Authentication: WPA-PSK
Encryption: Automatic (AES / TKIP)

 

The same system also use a PC with Windows Home Seven, but in this case, the printer works PERFECTLY!! Even with iPhone and iPad!

 

 

Thank you for the help you can give me

Provost
PrintDoc
Posts: 20,354
Member Since: ‎08-19-2009
Message 2 of 5 (3,477 Views)

Re: problems with the HP Photosmart Plus b210a Wireless

Let's reset the printing system:

- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

________________________________________________________
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.

I am employed by HP
Honor Student
Sergio962
Posts: 3
Member Since: ‎05-17-2011
Message 3 of 5 (3,464 Views)

Re: problems with the HP Photosmart Plus b210a Wireless

I have performed the procedure at least three times, but I have not solved anything. The MacBook, iPhone and iPad still do not print to the Photosmart AIO, under Windows Seven iPhone and iPad print regularly. Other solutions to the case?
Thanks

Provost
PrintDoc
Posts: 20,354
Member Since: ‎08-19-2009
Message 4 of 5 (3,453 Views)

Re: problems with the HP Photosmart Plus b210a Wireless

OK, I will assume that the printer's connection to the router and the router are OK since 3 other devices work fine.

 

Let's make sure your OS X is healthy:

1. Download and install OS X Combo Update.
2. Download and install HP printer drivers from Apple.

 

After this you may want to reset the printing system one more time.

________________________________________________________
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.

I am employed by HP
Honor Student
Sergio962
Posts: 3
Member Since: ‎05-17-2011
Message 5 of 5 (3,428 Views)

Re: problems with the HP Photosmart Plus b210a Wireless

[ Edited ]

 

Very good! This time we did it!. I only installed the HP drivers and Photosmart AIO printed five times in a row without any problem.
Thanks bro

 

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