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Re: "Spooler Subsystem App has encountered a problem and needs to close" (3756 Views)
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Honor Student
tgore3
Posts: 3
Registered: ‎06-13-2009
Message 1 of 6 (11,143 Views)

"Spooler Subsystem App has encountered a problem and needs to close"

I get this error when trying print over my wireless network with my new HP Deskjet F4280 all in one. Desktop hooked up ehternet to a D-Link WBR-1310 router, Laptop running wireless on router. Both computers running XP home. Setup network on both computers with network wizard, installed all HP software/updates on both computers.

 

Tried connecting printer to the other computer and printing the other direction with the same results. Used HP live chat help last night with no results. Tried all the Microsoft automatic and manual fixes after searching for the error. Turned on printer sharing as usual.

 

When the error occurs it stops print spooling service on the computer the printer is connected to directly. Printer works fine on which ever computer it's connected to, just have the problem when trying to print over the network.

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Honor Student
tgore3
Posts: 3
Registered: ‎06-13-2009
Message 2 of 6 (11,099 Views)

Re: "Spooler Subsystem App has encountered a problem and needs to close"

Nevermind I guess. I went and exchanged it for a Lexmark. Everything is working fine now
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ent Student
Student
ent
Posts: 1
Registered: ‎08-14-2009
Message 3 of 6 (10,315 Views)

Re: "Spooler Subsystem App has encountered a problem and needs to close"

For those who still have this problem, I found the solution on this forum -thanks MP2000 (see http://h30434.www3.hp.com/psg/board/message?board.id=Networking&message.id=839#M839)

 

Go to the computer that the HP F4280 printer is connected to.

Click on Start --> Printer and Faxes

Right click on HP Deskjet F4280 and select Properties

Click on Advanced tab

Uncheck "Enable advanced printing features"

click OK

 

And it works!

 

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Student
fegarica
Posts: 1
Registered: ‎04-07-2011
Message 4 of 6 (6,051 Views)

Re: "Spooler Subsystem App has encountered a problem and needs to close"

AMAZING!!!!

IT REALLY WORKED!

Ty very much for this hint... i tried everything i found on the web and re-installed the printer several times!

Oh geez i'm so happy right now...

and so pissed with HP...

but happy...

lol

 

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Student
Zarko_Aleksic
Posts: 1
Registered: ‎05-04-2011
Message 5 of 6 (5,914 Views)

Re: "Spooler Subsystem App has encountered a problem and needs to close"

Thanks a lot!

 

Unchecking "Enable advanced printing features" also helped me with HP LaserJet 1020 :smileyhappy:

 

You saved me a lot of time...

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Student
Krishnablr
Posts: 1
Registered: ‎02-08-2012
Message 6 of 6 (3,756 Views)

Re: "Spooler Subsystem App has encountered a problem and needs to close"

GREAT hint, worked within a flash, was trying downloading microsoft fixes, saved lot of time. 

Cool Maga

 

Thanks a lot. 

Krishna. 

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