Question
Reply
 
Honor Student
Posts: 2
Member Since: ‎02-17-2012
Message 1 of 4 (159 Views)

scanning with officejet 7210

My offijet 7210 all in one does not scan on windows 7.

It worked all right on windows xp.

 

who can help me?

Reply
0
Teacher
Posts: 33
Member Since: ‎02-17-2012
Message 2 of 4 (150 Views)

Re: scanning with officejet 7210

Hi,

 

You need to download and install the full featured software for your printer

Follow below mentioned web link to install your printer

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01793627&cc=us&dlc=en&lc=en&product=391153&tmp_...

 

Once the Full Featured Software is installed try Scanning.

 

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*

Honor Student
Posts: 2
Member Since: ‎02-18-2012
Message 3 of 4 (144 Views)

Re: scanning with officejet 7210

i have done that for an HP2710 and it does not print/scan as win7 sets printer as offline and i can't find where in windoes to turn printer back online

Teacher
Posts: 33
Member Since: ‎02-17-2012
Message 4 of 4 (140 Views)

Re: scanning with officejet 7210

Hi,

 

Please follow the steps mentioned in the web link below to resolve the issue:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en&product=391153&tmp_...

 

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation