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Honor Student
BertWissink
Posts: 2
Member Since: ‎02-17-2012
Message 1 of 4 (144 Views)

scanning with officejet 7210

My offijet 7210 all in one does not scan on windows 7.

It worked all right on windows xp.

 

who can help me?

Teacher
Utonium
Posts: 33
Member Since: ‎02-17-2012
Message 2 of 4 (135 Views)

Re: scanning with officejet 7210

Hi,

 

You need to download and install the full featured software for your printer

Follow below mentioned web link to install your printer

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01793627&cc=us&dlc=en&lc=en&product=391153&tmp_...

 

Once the Full Featured Software is installed try Scanning.

 

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*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*

Honor Student
cadtiger1
Posts: 2
Member Since: ‎02-18-2012
Message 3 of 4 (129 Views)

Re: scanning with officejet 7210

i have done that for an HP2710 and it does not print/scan as win7 sets printer as offline and i can't find where in windoes to turn printer back online

Teacher
Utonium
Posts: 33
Member Since: ‎02-17-2012
Message 4 of 4 (125 Views)

Re: scanning with officejet 7210

Hi,

 

Please follow the steps mentioned in the web link below to resolve the issue:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en&product=391153&tmp_...

 

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*

 

 

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