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trying to set up wireless printer. error message says: "wireless radio not working" help..... (103 Views)
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andyc5768 Student
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andyc5768
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Registered: ‎08-23-2012
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trying to set up wireless printer. error message says: "wireless radio not working" help.....

‎08-23-2012 05:13 PM

I have no knowledge of a "wireless radio" muchless of how to "turn it on"

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Provost Provost
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PrintDoc
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Registered: ‎08-19-2009
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Re: trying to set up wireless printer. error message says: "wireless radio not working"

‎08-24-2012 06:48 PM

What printer model?

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andyc5768 Student
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Re: trying to set up wireless printer. error message says: "wireless radio not working"

‎08-24-2012 08:51 PM

It's a C309a

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Re: trying to set up wireless printer. error message says: "wireless radio not working"

‎08-26-2012 07:57 PM

I think the printer's radio (the device it uses to communicate with your wireless router).

 

If it is convenient, you can plug the printer into your router using an Ethernet cable for the same functionality as it being wireless.  I can help if you want.

 

If that is not convenient, please contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).

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