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Re: web services problem (23 Views)
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Student
spraygirl
Posts: 1
Registered: ‎06-20-2012
Message 1 of 2 (28 Views)

web services problem

can't get web services enabled.  site keeps say try again

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Provost
PrintDoc
Posts: 18,957
Registered: ‎08-19-2009
Message 2 of 2 (23 Views)

Re: web services problem

The printer has to be connected via wireless, not USB.  If that is the case:

 

Let's set a static IP address and external DNS for the printer:

- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.

Now, shut down the router and printer, start the router, wait, then start the printer.

After this you may need to redo 'Add a Printer' using the new IP address.

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