what is ajax submit failed: error = 403, forbidden (5444 Views)
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Student
WCP1023
Posts: 1
Registered: ‎04-24-2012
Message 1 of 6 (5,444 Views)
Accepted Solution

what is ajax submit failed: error = 403, forbidden

I am trying to set up my eprint account and I keep getting this error Ajax submit failed: error = 403, Forbidden what should I do?

Professor
Gordon_H
Posts: 2,418
Registered: ‎11-22-2011
Message 2 of 6 (5,403 Views)

Re: what is ajax submit failed: error = 403, forbidden

Hi WCP1023,

 

Welcome to the HP Consumer Printer Forums.

 

There are several things that can be done to resolve this issue, but there is no one specific thing that resolves it for everyone. Here are some steps that have helped others:

 

1. Reboot your computer

2. Clear the cache on your browser

3. Use a different browser (Chrome, Firefox, Safari, etc.)

4. Register from a mobile device (phone, tablet, etc.)

 

Hope that helps...good luck!

 

 

:smileyhappy: If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution :smileyhappy:
Honor Student
IndiaInx
Posts: 1
Registered: ‎05-05-2012
Message 3 of 6 (5,263 Views)

Re: what is ajax submit failed: error = 403, forbidden

I too am receiving Ajax submit failed error 403 when trying to sign in.

Please advise what is wrong?

Tutor
pbbirch
Posts: 14
Registered: ‎10-12-2011
Message 4 of 6 (5,246 Views)

Re: what is ajax submit failed: error = 403, forbidden

Thanks for your very informative suggestions...     I could not get anywhere with HP support on the phone... the lady who "assisted" me didn't know a thing...   After following your suggestions, I was able to immediately create an account for Web Services... Thanks very much...

Student
khoury1023
Posts: 1
Registered: ‎10-15-2012
Message 5 of 6 (4,357 Views)

Re: what is ajax submit failed: error = 403, forbidden

thanks for your suggestions, they worked perfectly...

Top Student
focuspuller2
Posts: 5
Registered: ‎07-01-2012
Message 6 of 6 (4,109 Views)

Re: what is ajax submit failed: error = 403, forbidden

This is not a solution....none of it works.

 

Got the "ajax submit failed: error = 403, forbidden" error when using Firefox or Waterfox (the 64 bit version of Firefox).

 

Did not get the error with IE.

 

The problem is with the HP servers...they need to be adjusted to see thew URL coming in from other browers other than IE.

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