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why are my pictures printing pink? (1586 Views)
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frustratedinMD Student
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frustratedinMD
Posts: 1
Registered: ‎09-12-2011
Message 1 of 2 (1,586 Views)
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why are my pictures printing pink?

‎09-12-2011 04:48 PM

I have an HP Photosmart eStn C510 series printer that only works occasionally. Why did I spend so much for a printer? Oh because it came with a tablet. But the tablet is slow and only works occasionally so I am back to question 1! Seriously though, today the paper would feed through as though printing but nothing. Then I went through all the bogus steps that never fix anything and finally decided to run the cleaning program and now the pictures only print pink? **bleep** all the print levels are fine and I am using HP ink so doesn anyone have a solution for me?

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Teacher
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lanz
Posts: 198
Registered: ‎09-09-2011
Message 2 of 2 (1,568 Views)
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Re: why are my pictures printing pink?

‎09-13-2011 01:36 AM

Hi,

 

Please  follow this steps: You need to manually clean the contact points of the carriage and the printhead..

please click the link below: just follow the picture of  manually cleaning the contact points.

Just make sure you  are using Hp genuine inkn cartridges.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&cc=au&dlc=en&lc=en&product=3737195&tmp...

 

If issue not resolved pls call Hp Tech support to replace your printhead... =)

 

Although I am working on behalf of HP, I am speaking for myself and not for HP.
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