02-05-2012 08:52 PM
Hello, Ive only had these two items together for a couple months, then all of a sudden nothing will print from the computer. I can put my memory card or scan a photo on printer and it will print, but nothing from computer. When I go into the printer queue it says my printer is offline, but my printer says its connected to my server. The only thing I can think of that i did before this happened was deleted all the extra tool bars from internet explorer. I have unistalled and reinstalled my printer software too and still no success. So when I try to connect my computer to my printer it says "unable to find printer". Thank you!
02-07-2012 02:02 PM
This document may help:
I am a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.
02-07-2012 03:58 PM