wireless printer not picking up signal (1339 Views)
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3kids
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Message 1 of 9 (1,339 Views)
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wireless printer not picking up signal

HP Officejet 4680 All in one all of a sudden not picking up wireless signal in home.

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PrintDoc
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Message 2 of 9 (1,333 Views)

Re: wireless printer not picking up signal

What router?  How far away is it?  Have you restarted the router and printer?

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3kids
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Message 3 of 9 (1,330 Views)

Re: wireless printer not picking up signal

Linksys router by cisco placed 2 feet from printer.  Yes, I have turned both printer & & router off & on a number of times. 

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PrintDoc
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Message 4 of 9 (1,320 Views)

Re: wireless printer not picking up signal

OK, great, thanks for that.  I wonder if the printer's radio has failed.  From the front of the printer: Setup > Network > Wireless Network Test.  On that printout should be a self-test of the radio.

 

What does it say?

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3kids
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Message 5 of 9 (1,300 Views)

Re: wireless printer not picking up signal

Wireless Network Test Report:

Wirless router requires WPA security passphrase. Is this a 10 charactier phrase letter & number combination?

If so, when entering into printer keypad, how do I switch from letters to numbers?

Is trhis the info you wanted from Test Report?

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Message 6 of 9 (1,297 Views)

Re: wireless printer not picking up signal

No, I wanted a self-test result about the printer's radio.  Is the radio turned ON?

 

The keypad works like an old-style cell phone, keep hitting a button until you get the character you want.  For example, these characters are on the 4 button: 4, g, h, i, G, H, I.

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3kids
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Message 7 of 9 (1,295 Views)

Re: wireless printer not picking up signal

The term "radio" is not on this report.  Wireless is on, wireless is working and the only thing is "failed" was Security.  does that mean something is blocking it? 

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PrintDoc
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Message 8 of 9 (1,289 Views)

Re: wireless printer not picking up signal

Oh, OK, some printers use wireless instead of radio.  it sounds like the printer radio is OK and you simply have an issue with your WPA password.  Are you sure of the password?  It is case-sensitive.

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3kids
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Message 9 of 9 (1,283 Views)

Re: wireless printer not picking up signal

Thanks, it is working now :smileyhappy:

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