www.hp.com/go/tools (5392 Views)
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Student
hearthstone
Posts: 1
Registered: ‎11-21-2013
Message 1 of 4 (5,392 Views)

www.hp.com/go/tools

changed to a new passkey phras computor is not communicating with the printer need to know how to imput new net work key.

 

HP
Cheetah12
Posts: 1,459
Registered: ‎11-04-2013
Message 2 of 4 (5,365 Views)

Re: www.hp.com/go/tools

Hello hearthstone.

 

I understand your printer is not communicating over a wireless network. First I need to gather some information. Please provide your: Model Number of your printer.

 

Once I have gathered this information I can assist you further.

 

Ashley

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Cheetah12
I work on behalf of HP
Honor Student
Scotrod
Posts: 2
Registered: ‎04-12-2014
Message 3 of 4 (311 Views)

Re: www.hp.com/go/tools

My Printer is an Office Jet 4622 all-in-one

Honor Student
Scotrod
Posts: 2
Registered: ‎04-12-2014
Message 4 of 4 (310 Views)

Re: www.hp.com/go/tools

My Printer model is Officejet 4622 all-in-0ne

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