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‎11-25-2016 11:41 AM - edited ‎11-26-2016 12:13 PM

HP Recommended

I am having issues enabling the network settings for a secured connection.  I have Win 10-64 bit, used the troubleshooting guides, uninstalled and reinstalled the printer without success.  I've tried the printer panel, wireless connection using WPA button on the modem / router, message says successful.  I check Scan Doctor, network, wireless info...Security enabled column shows "No" and Security Type column shows "None". WHAT AM I MISSING? Really, I didnt expect it to be this difficult to enable a security setting...I've been working on this now for about 5 hours and need to step away from it before I loose my mind. I would appreciate any assistance, ideas or thoughts.


****UPDATE****ISSUE RESOLVED ON MY OWN****By changing the printer wireless settings to WIRLESS DIRECT, the printer now shows up in the available networks list as secured. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-26-2016 01:36 PM

HP Recommended

@partsgirl95, I am happy to know that the issue has resolved and the printer is working fine.

 

I also appreciate your time and patience in resolving the issue with the printer.

 

Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

 

You have a good day ahead.

Rainbow23 - HP Support.

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1 REPLY 1

‎11-26-2016 01:36 PM

HP Recommended

@partsgirl95, I am happy to know that the issue has resolved and the printer is working fine.

 

I also appreciate your time and patience in resolving the issue with the printer.

 

Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

 

You have a good day ahead.

Rainbow23 - HP Support.
Was this reply helpful? Yes No
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