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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Setup, Software & Drivers
- 8710 office jet pro printer
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01-31-2017 12:07 AM
Many of my user settings are locked, and the message I receive says "The feature has been locked by the person who set up the printer." The printer is used in my home by only my wife and I. Perhaps we set it up wrong, but we need access to the various settings. Right now, it won't connect to my wireless network because of some changes I made, but the Wireless Setup Wizard is inaccessible to us.
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Accepted Solutions
01-31-2017 07:04 AM
Hi,
Thanks for using the HP Forums.
Have send a Private message to you. Look for the envelope icon at the top right hand corner of the forum page.
Let us know if that helps!
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Question / Concern Answered, Click "Accept as Solution"
01-31-2017 07:04 AM
Hi,
Thanks for using the HP Forums.
Have send a Private message to you. Look for the envelope icon at the top right hand corner of the forum page.
Let us know if that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
02-02-2017 06:16 AM
Hi @boosfan,
Glad to hear that your issue is resolved and all is working well now.
Have a nice day!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
02-08-2017 04:46 PM
Hi @zojones
Please check your other post :
http://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Reset-computer/m-p/5977495
Thanks.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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