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‎04-04-2016 12:30 AM

HP Recommended
Product: LaserJet 100 Color MFP M175nw
Operating System: Mac OS X 10.11 El Capitan

I'm trying to install the Full HP package for my printer from page (http://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-100-color-mfp-m175/4208157/model/420...).  I successfully downloaded the software and double-clicked.  The installer launches and says Verifying "HP LaserJet SW OSX Mavericks"... and just sits there.  The progress bar doesn't update; it just sits there forever.

 

I have the printer physically connected via USB.  I want to configure it to work via WiFi, and I want to be able to use the scanner capabilities like I have in the past via Windows.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-05-2016 07:44 AM

HP Recommended

Hi @Loroki,

 

Thank you for joining the HP Forums! 

 

I understand that you are trying to install your HP LaserJet 100 Color MFP M175nw printer, on Mac OS X 10.11 El Capitan. And, I am happy to help! 

 

To confirm the printer's hardware is functional, are you able to print a configuration report? Printing a Configuration Report. 

 

In the meantime, please try the steps within this guide, Printer Not Found During Network Driver Setup (OS X), and let me know the results! 

 

If this, or any of the posts on this thread, has helped you to resolve the issue, please click on Accept as Solution on said post. To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!

 

Hope this guide helps! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎04-05-2016 07:44 AM

HP Recommended

Hi @Loroki,

 

Thank you for joining the HP Forums! 

 

I understand that you are trying to install your HP LaserJet 100 Color MFP M175nw printer, on Mac OS X 10.11 El Capitan. And, I am happy to help! 

 

To confirm the printer's hardware is functional, are you able to print a configuration report? Printing a Configuration Report. 

 

In the meantime, please try the steps within this guide, Printer Not Found During Network Driver Setup (OS X), and let me know the results! 

 

If this, or any of the posts on this thread, has helped you to resolve the issue, please click on Accept as Solution on said post. To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!

 

Hope this guide helps! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Was this reply helpful? Yes No

‎04-08-2016 11:49 AM

HP Recommended

Totally, weird but the printer magically showed up after a bit.  Not sure what needed to happen, but it works now.  All good.  Thanks

Was this reply helpful? Yes No
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