-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Printer Setup, Software & Drivers
- Cannot get laptop to install drivers for my prin ter
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04-15-2017 09:20 PM
Have down loaded HP software to help solve problem. Software did not help Had a message from MS about some things I need to fix on the laptop. Sorry, I did not write them down as I did not understand what it was asking
Solved! Go to Solution.
Accepted Solutions
04-15-2017 11:55 PM
Hi,
Thanks for using the HP Forums.
Can you ensure that your Win 10 Operating System has the latest updates?
After that, try to Uninstall and reinstall the software again.
The following resource will help you :
http://123.hp.com/us/en/
Key in your printer model, Operating System and download & install the FULL feature software.
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
04-15-2017 11:55 PM
Hi,
Thanks for using the HP Forums.
Can you ensure that your Win 10 Operating System has the latest updates?
After that, try to Uninstall and reinstall the software again.
The following resource will help you :
http://123.hp.com/us/en/
Key in your printer model, Operating System and download & install the FULL feature software.
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Didn't find what you were looking for? Ask the community