11-24-2009 04:04 AM
We have this printer installed on a print server running 64 bit Server 2008 and the clients run 32 bit Vista. The Universal driver version 61.082.6141 prints grayscale inverted ie white text on a very black background. Printing in colour gives correct results as does installing the drivers on a 32 bit server.
Does anyone know of a fix for this?
01-11-2010 04:20 PM
I am having the same problem with my LaserJet 3600n. Color printing works fine, but grayscale printing inverts the black and white. I am running windows 7 32 bit with the printer connected via the network.
06-07-2010 12:45 PM
I am running into this same problem with some 3600dn's we have. Color works fine. We went from XP using novell directory print services to Windows 7 and iPrint. Now when my users try to print grayscale it is printing the black back ground with white letters. I have tried changing to the 3700 drivers but I can't even find an option to print to grayscale at all with that driver. Was hoping a newer driver on the next model up would work. I also tried direct printing via IP and same problem. I have also been able to replicate this on more than one printer.
12-22-2010 01:43 PM
Is there any resolution to this issue? I have the same issue with the 3600c printers. It prints a black background when Grayscale printing is selected. Is there a work around or any response from HP this year?
12-23-2014 06:35 AM
I am having this same issue using windows 8.1. It just started after I tried to print in grayscale since my cyan toner is empty. Even after I changed it back to non grayscale it continues to print the negative Black is white and white is black.
Can anyone help with this??