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HP Recommended
Photosmart D110
Microsoft Windows 7 (64-bit)

Hello All,

 

I am setting up a new Dell Inspiron 5000 running Windows 7 SP1, and wanted to add a photosmart D110 to it.

 

I downloaded the full software package from HP, but after the installation starts, I get a message that I don't have USB hardware available on my computer. It's probably a detection issue since I am using two of the three USB ports w/o problems.

 

Now, the printer is to be used on the network, so the fact the installer did not detect USB hardware should not interfere with the install.

 

I'm stuck and would like to know what my options are, if any. Is there a way to force the installer to not look for USB hardware, or to ignore the error if not found?

 

Any help is appreciated!

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Open the start menu and type %temp% into the search bar, open he shown 'Temp folder.

Open the latest HP installation folder which begins with 7z (e.g 7zs1234)

Open the Setup folder.

Search for usbready.exe and rename the shown file into usbready.old.exe.

Go back to the main installation folder (e.g. 7zs1234) and double click on Setup.exe, now follow the installation and check for any difference.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

Open the start menu and type %temp% into the search bar, open he shown 'Temp folder.

Open the latest HP installation folder which begins with 7z (e.g 7zs1234)

Open the Setup folder.

Search for usbready.exe and rename the shown file into usbready.old.exe.

Go back to the main installation folder (e.g. 7zs1234) and double click on Setup.exe, now follow the installation and check for any difference.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Works like a charm! Thank you!!

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