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‎07-03-2016 09:42 AM

HP Recommended
Product: Deskjet 3630
Operating System: Microsoft Windows 7 (64-bit)

Hello. I've configured my Deskjet 3630 successfully then opened EWS, disabled some features and set password. Since that moment admin password is not accepted. I've tried Network Settings Reset (WiFi button + Cancel button) but it doesnt affect on EWS password. Tried off/on and many other methods - nothing works. I need a factory reset and I dont have admin password. Please help.

9 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-04-2016 07:46 AM

HP Recommended

Hey @BrahmaHuman,

 

Welcome to the HP Support Forums!

 

I understand that you are having some issues with a password setting on your Deskjet 3630 All-in-One Printer. For this issue, I suggest contacting HP Support directly. You can do so by clicking on this link and filling out the form at the bottom.

 

Please let me know if you are able to clear the password. If you are, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!

View solution in original post

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3 REPLIES 3

‎07-04-2016 07:46 AM

HP Recommended

Hey @BrahmaHuman,

 

Welcome to the HP Support Forums!

 

I understand that you are having some issues with a password setting on your Deskjet 3630 All-in-One Printer. For this issue, I suggest contacting HP Support directly. You can do so by clicking on this link and filling out the form at the bottom.

 

Please let me know if you are able to clear the password. If you are, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
Was this reply helpful? Yes No

‎07-05-2016 12:04 AM

HP Recommended

Hello 

Was this reply helpful? Yes No

‎07-05-2016 06:33 AM

HP Recommended

You would need to get the factory reset for that printer from HP Support, using the link I provided above.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
Was this reply helpful? Yes No
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