Driver problem

[Aslanmazon]

We are connecting remote control to our server. We bought a printer hp 506 x and connect to our current one terminal laptop. We install the driver. When we try to print a job from windows 10 document is not printed correctly. But same printer we send from other terminal which is macbook and istallled mac driver and send the job than print correctly.

we also tried from one old computer windows 8 and installed the driver for windows 8 . When we print it is correctly printed.

is there any body facing same problem. Because we think hp m506 window driver is not working correctly

please help

[DavidS82]

Hello, 

Did you try to install the UPD PS from hp.com website?

Go ahead and download the print driver from the following link:  h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=4157320&swItemId=ds_99376_15&swEnvOid=4192

best regards, 

Please let me know if this resolves your issue. 

[albert-rc · Accepted solution]

Hello Asianmazon,

           Please verify the problem might be with the installation not made successfully. Please go to this link http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7326627&swLangOid=8&swEnvOid=4192 and verify all drivers are updated.

Best regards,

[Aslanmazon]

Dear Sir,

thanks for your qick reply . We download new drivers as you recomended and problem solved.

thanks for your attention and quic reply.

thanks and best regards.

aslan