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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-04-2017 07:06 AM

HP Recommended
Product: HP DeskJet 3630
Operating System: Chrome OS

just bought this HP DeskJet 3630 printer and when i try to download the driver to my Chromebook 'ASUS C300' the only OS I can find are for windows and mac operating systems. is there a way round this or is it not compatible ?

1 REPLY 1

‎03-05-2017 08:35 AM

HP Recommended

Hi @annieh17,

 

Welcome to HP Forums, this is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out 🙂

As I understand you are having issues with your new HP Deskjet 3630 printer on your Chromebook. Don't worry we'll work together to find a solution for you,

 

I did check the details and found that you would need to use Google Cloud Print or HP Print for Chrome to print from your Chromebook. You don't need to download any drivers or software from the HP website or Google to print from your Chromebook.

 

I have found a wonderful document which should help to resolve this issue, click here 

 

I hope this helps. Let me know how it goes for further assistance. I'll be more than happy to help.

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

Jeet_Singh
I am an HP Employee

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