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‎10-04-2016 02:34 PM

HP Recommended
Product: Deskjet 2540
Operating System: Microsoft Windows 10 (64-bit)

The printer worked satisfactorily earlier today but now all attempts to print fail with a variety of error messages. When I check the printer via "Settings" it is marked "Driver unavailable". I have tried downloading and reinstalling the driver software from the HP site (the operation completed successfully) but the problem persists.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-04-2016 11:13 PM - last edited on ‎11-24-2022 11:00 AM by Retired

HP Recommended

Hi,

Thanks for using the HP Forums.

Can you try this Uninstaller from Microsoft and then reinstall the FULL feature software again?

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...

 

HP Customer Support - Software and Driver Downloads 

Let us know if that works!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

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1 REPLY 1

‎10-04-2016 11:13 PM - last edited on ‎11-24-2022 11:00 AM by Retired

HP Recommended

Hi,

Thanks for using the HP Forums.

Can you try this Uninstaller from Microsoft and then reinstall the FULL feature software again?

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...

 

HP Customer Support - Software and Driver Downloads 

Let us know if that works!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No
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