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‎10-21-2016 12:33 PM

HP Recommended
Product: HP PhotoSmart r742
Operating System: Microsoft Windows 7 (64-bit)

I can't view the pictures on my camera from my Window 7 (64bit) Dell Latitude E5440. There aren't drivers available however, I was hoping for a workaround. I was able to view pctures  prior to  an Windows update. Thank you for your assistance

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-21-2016 08:16 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Would suggest that you use a SD card reader to view the pictures on your computer rather than connecting the camera.

 

The camera is no longer being supported.

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

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3 REPLIES 3

‎10-21-2016 08:16 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Would suggest that you use a SD card reader to view the pictures on your computer rather than connecting the camera.

 

The camera is no longer being supported.

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No

‎10-24-2016 07:14 AM

HP Recommended

Thank you for posting that solution.  I did just what you recommended before your post. So, its good to know that my solution agreed with yours.

Was this reply helpful? Yes No

‎10-24-2016 09:16 AM

HP Recommended

Hi @DOHICKEYDO,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No
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