• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-10-2016 08:27 AM

HP Recommended
Product: Envy 5660
Operating System: Microsoft Windows 10 (64-bit)

Got a new 5660 printer, thought I removed all of the old 3520 stuff but now get this message at start up:

 

C:\Program Files\HP\HP Deskjet 3520 series\binHPStatusBL.dll

 

I am running Windows 10 Pro

Version 1511

OS build 10586.545

Saw others with this issue but I don't believe they are running 10 Pro so I couldn't get that info to work for me.

Thank you!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-10-2016 08:39 AM

HP Recommended

Hi,
From File Exploer type %appdata%\Microsoft\Windows\Start Menu\Programs\Startup into the address bar and press Enter.
Delete the Monitor Ink Alerts shortcut of the Non-Existing printer and the error should no longer appear.

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎09-10-2016 08:39 AM

HP Recommended

Hi,
From File Exploer type %appdata%\Microsoft\Windows\Start Menu\Programs\Startup into the address bar and press Enter.
Delete the Monitor Ink Alerts shortcut of the Non-Existing printer and the error should no longer appear.

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎09-10-2016 09:30 AM

HP Recommended

This took care of it, thank you!

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.