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‎04-03-2016 06:58 PM

HP Recommended
Product: HP Officejet Pro 6830
Operating System: Microsoft Windows 8.1 (64-bit)

I uninstalled all software for HP 6830 after removing this printer.  When I log on to my computer, I get a message headed "Run DLL"  "There was a problem starting C:\Program Files\HP\HP Officejet Pro 6830\bin\HP Status BL.dll".  How can I stop this message from coming up every time I boot up my computer?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-03-2016 10:55 PM

HP Recommended

Hi,

From File Explorer browse to %appdata%\Microsoft\Windows\Start Menu\Programs\Startup

Delete the HP Monitor Ink Alert shortcut.

 

Now reboot your PC and ensure the error no longer appears.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎04-03-2016 10:55 PM

HP Recommended

Hi,

From File Explorer browse to %appdata%\Microsoft\Windows\Start Menu\Programs\Startup

Delete the HP Monitor Ink Alert shortcut.

 

Now reboot your PC and ensure the error no longer appears.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎04-04-2016 03:03 PM

HP Recommended

YES!  Your solution worked like a charm, Shlomi.  I'm oviously not a tech whiz when it comest to things Windows, so your help was invaluable.  Thank you so much!

 

Dave7546

Was this reply helpful? Yes No
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