08-19-2014 11:29 AM
AOL just reloaded their system..no difference. He sent the issue upstairs albeit old news..like you, we need to go Explorer to retrieve unprintable/copy pages. My system flipped about 2 weeks ago. Craigs list ads were the unprintable jobs.
08-27-2014 11:46 PM
Please download and run the HP Print and Scan Doctor from www.hp.com/go/tools
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.