HP OfficeJet 7110 Wide Format ePrinter - H812a

[rhgroup]

i already install software for this printer thru wireless network and can print with mobile phone but when i try to print thru PC error come up there no printer installed. icon already at control panel and marked ready to used. can you help me?

[Dvortex]

Hello, @rhgroup – Hope you are well 🙂

Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel!

Going through your post, I see that you are facing issues while printing with your Officejet 7110 printer. Try to reinstall the printer driver to fix this issue. Here are the steps:

• Unplug the USB cable from the printer and computer if present.
• Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them.
• Restart your computer.
• Now click on http://ftp.hp.com/pub/softlib/software12/COL46256/mp-112305-4/OJ7110_971-2.exe to download and install the printer drivers.
• Select “wireless” in the connection type window and follow the on-screen instructions to complete the installation.
• Restart the PC and then try to print.

If the issue persists, try to fix this issue using HP Print and Scan Doctor (PSDR). PSDR is an automated tool which can diagnose and resolve printing and scanning problems. Please go to http://hp.care/2bZ9w2q to download and run HP PSDR. Once you open the program, select your printer and click on “Fix Printing” to automatically diagnose and fix the issue.

Please let me know if this resolves the issue, or if you require further assistance!

Cheers 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[rhgroup]

i try the solution you suggest but still not working. error came up " the HP officejet 7110 series printer driver is not installed on this computer. some printer properties will not be accessible unless you install the printer driver". try using troubleshooting " troubleshooting couldn't identify the problem"

[Jeet_singh]

Hi @rhgroup,

Thank you for replying,

I appreciate your time and efforts,

As I understand you have tried the steps suggested and still having an issue installing. Don't worry as I have a few other steps which should help you to resolve this issue.

Let's try a clean install and try. Follow the steps below:
  

·         First, unplug the USB cable from the printer if present.

·         Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them.

·         Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.

·         Restart your computer.

·         Click the bottom-left Start button on desktop, type device manager in the search box and tap Device Manager on the menu.

·         Once in device manager, click on the view tab in the top & choose “Show hidden devices”.

·         Then from the device manager list, check the entries under “Printer”  – If there are any entries, please right click and choose “uninstall” – In the confirm device un-install pop-up, make sure you select the box which says “Delete the driver software for this device".

·         Also, check the entries under "printer queue" and "imaging devices" and repeat the same exercise. Delete any printer entry or any entry which says “Unknown device”.

·         Once done, close device-manger. Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.

·         Under print server properties, go to drivers - remove any entry there as well.

·         Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

·         Once done you can try cleaning out your temporary files and cached files. You can try using automated applications like some cleaner software's that you can download from the internet.

·         Now restart your computer again.

·         Open the Run window again, type “services.msc” and press ok to get services window.

·         Scroll down to “Remote Procedure Call (RPC)” – right-click and go to properties. Make sure the service is started and startup type is “Automatic”.

·         Now scroll up and go to “Function Discovery Provider Host” – right-click and select properties – Change the startup type to “manual” and start the service.

·         Repeat the same exercise on “Function Discovery Resource Publication” as well.

          Now click on http://ftp.hp.com/pub/softlib/software12/COL46256/mp-112305-4/OJ7110_971-2.exe to download and install the printer drivers.

          Select “wireless” in the connection type window and follow the on-screen instructions to complete the installation.

          Restart the PC and then try to print.

I hope this helps. Let me know how it goes for further assistance.

Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,

[rhgroup]

hi

i already try your method still not working. when i choose wireless connection and the error come up unsuccesfull network installation. IP for wireless printer 192.168.1.101 and wireless network test results that i print from printer show no problem found and successfull setup of your wireless

---

@Jeet_singh wrote:

Hi @rhgroup,

Thank you for replying,

I appreciate your time and efforts,

As I understand you have tried the steps suggested and still having an issue installing. Don't worry as I have a few other steps which should help you to resolve this issue.

Let's try a clean install and try. Follow the steps below:
  

·         First, unplug the USB cable from the printer if present.

·         Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them.

·         Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.

·         Restart your computer.

·         Click the bottom-left Start button on desktop, type device manager in the search box and tap Device Manager on the menu.

·         Once in device manager, click on the view tab in the top & choose “Show hidden devices”.

·         Then from the device manager list, check the entries under “Printer”  – If there are any entries, please right click and choose “uninstall” – In the confirm device un-install pop-up, make sure you select the box which says “Delete the driver software for this device".

·         Also, check the entries under "printer queue" and "imaging devices" and repeat the same exercise. Delete any printer entry or any entry which says “Unknown device”.

·         Once done, close device-manger. Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.

·         Under print server properties, go to drivers - remove any entry there as well.

·         Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

·         Once done you can try cleaning out your temporary files and cached files. You can try using automated applications like some cleaner software's that you can download from the internet.

·         Now restart your computer again.

·         Open the Run window again, type “services.msc” and press ok to get services window.

·         Scroll down to “Remote Procedure Call (RPC)” – right-click and go to properties. Make sure the service is started and startup type is “Automatic”.

·         Now scroll up and go to “Function Discovery Provider Host” – right-click and select properties – Change the startup type to “manual” and start the service.

·         Repeat the same exercise on “Function Discovery Resource Publication” as well.

          Now click on http://ftp.hp.com/pub/softlib/software12/COL46256/mp-112305-4/OJ7110_971-2.exe to download and install the printer drivers.

          Select “wireless” in the connection type window and follow the on-screen instructions to complete the installation.

          Restart the PC and then try to print.

I hope this helps. Let me know how it goes for further assistance.

Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,

---

printer

[DavidSMP · Accepted solution]

Hi @rhgroup,

I reviewed the post comprehensively. Copious troubleshooting and research have gone into this. You've done great and I am amazed by your technical expertise.:) Kudos to you for a job superbly done. 🙂 As @Jeet_singh is out of office for the day, I am jumping in to assist you. As nothing has resolved the issue, please try these steps. 

Please try using built-in drivers from this link:http://support.hp.com/in-en/document/c01796879 This should do the trick for you. Otherwise, only it can be the issue with the printer or the operating system of the computer. So if this does not work, please backup all your files and reinstall windows and then reinstall the printer drivers. 

This should do the trick for you.

Please keep me posted. I will keep a watch for your reply.

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂  Please reach out for any issues and I'll be there to assist you. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Take care now and have a splendid week ahead. 🙂

[rhgroup]

problem solve. reinstall window. driver working properly.thank for your suggestion and help.

[DavidSMP]

 Hi @rhgroup,

I am very happy that the issue has been resolved. I hope thing work great for you and the computer.

Trust me I've done all I can to assist you by keeping your best interest in mind. You've been commendable and it has been an absolute privilege to share this platform with you. 🙂

I genuinely hope the computer works great and stays healthy for a long time once it gets fixed. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

You take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂