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‎02-06-2017 03:24 AM

HP Recommended
Product: officejet 6700
Operating System: Microsoft Windows 7 (64-bit)

Hello good afternoon guys!

 

I have a problem with this HP Officejet 6700 Premium. I cannot connect this printer thru wireless. Using USB cable it is fine. I uninstall the driver and install it many times but it is the same situation i cannot connect the printer thru wireless.

 

Here's the screen shots.

 

In the last picture "Checking Network Environment" i wait that 1 hour, my printer didn't appear.

 

Please help me.

 

Thank you.

 

1.JPG2.JPG3.JPG

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-06-2017 05:03 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Have you tried to restore the network defaults?

 

  1. Press the Right Arrow while on the Home Screen of the printer
  2. Select the Setup menu indicated by a Gear and a Wrench
  3. Select the Network option
  4. Scroll down and select "Restore Network Defaults"
  5. Press Yes to restore the defaults

After doin that, do a full network power cycle. 

 

Follow these steps to reset your HP printer, wireless router and computer.

 

  1. Press the Power button on the HP printer to turn it off.
  2. Disconnect the power cord from the rear of the HP printer.
  3. Disconnect the power cord from the wireless router.
  4. Turn off the computer.
  5. Wait 30 seconds.
  6. Reconnect the power cord to the wireless router.
  7. Wait 30 seconds, or until the router is fully on and ready.
  8. Turn the computer back on.
  9. Wait for the computer to reload.
  10. Reconnect the power cord to the rear of the HP printer.
  11. Turn the printer back on.

Once everything is back up try running the Wireless Setup Wizard found in the Setup>Network menu of the printer.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎02-06-2017 05:03 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Have you tried to restore the network defaults?

 

  1. Press the Right Arrow while on the Home Screen of the printer
  2. Select the Setup menu indicated by a Gear and a Wrench
  3. Select the Network option
  4. Scroll down and select "Restore Network Defaults"
  5. Press Yes to restore the defaults

After doin that, do a full network power cycle. 

 

Follow these steps to reset your HP printer, wireless router and computer.

 

  1. Press the Power button on the HP printer to turn it off.
  2. Disconnect the power cord from the rear of the HP printer.
  3. Disconnect the power cord from the wireless router.
  4. Turn off the computer.
  5. Wait 30 seconds.
  6. Reconnect the power cord to the wireless router.
  7. Wait 30 seconds, or until the router is fully on and ready.
  8. Turn the computer back on.
  9. Wait for the computer to reload.
  10. Reconnect the power cord to the rear of the HP printer.
  11. Turn the printer back on.

Once everything is back up try running the Wireless Setup Wizard found in the Setup>Network menu of the printer.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No

‎02-06-2017 06:59 AM

HP Recommended

Hi sir!

 

Thank you for your replying. I am now out of the printer. Maybe i will try at another time.

 

Thank you very much!!!

Was this reply helpful? Yes No
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