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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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01-04-2017 11:45 AM - edited 01-04-2017 11:46 AM
Hello,
I have a Dell Inspiron 15 3000 Series laptop that has Windows 7 Professional, 64-bit operating system.
I cannot print attachments from emails for whatever reason. I can print the emails themselves just fine but whenever I try to print either a Word document or PDF attached to the email, it tries to save a file with a really long name.
Please see the two images below. Thank you!
Image 1 of 2:
Image 2 of 2:
Solved! Go to Solution.
Accepted Solutions
01-04-2017 01:44 PM
After troubleshooting further, it turns out that it wasn't printer driver related. I unchecked the Print to File box in the Advance options. This has been resolved. Thanks!
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