• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Hi~ My son accidentally installed new updates for my HP Potosmart Essential  in French while he was home for Christmas!  How do I get it back into English?  I have hp psc 1315v and Widows Vista Basic.  He's in the Air Force and it's not always that easy to contact him.  Please Help!!!  Thank you.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Turn-off the power to your printer and unistall the current HP software located in the Programs and Features applet in the Control Panel.

Download the correct software and install:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47767-1&lc=en&dlc=en&cc=us&...

Carey Frisch
Microsoft MVP
Windows Expert - Consumer

View solution in original post

3 REPLIES 3
HP Recommended

Turn-off the power to your printer and unistall the current HP software located in the Programs and Features applet in the Control Panel.

Download the correct software and install:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47767-1&lc=en&dlc=en&cc=us&...

Carey Frisch
Microsoft MVP
Windows Expert - Consumer

HP Recommended

Carey~

It worked!!  Thank you so much!!  You are an angel in cyberspace!  Have a wonderful year!

HP Recommended

I see a 2009 solution to change French to English on my HP printer, which is an OfficeJet Pro 6830.  Do these instructions still apply in 2016?  Thanks!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.