I cannot download the firmware update to remove dynamic security

[pixy1der]

"For non-hp original ink users an optional firmware update to remove dynamic security is now available for select Officejet, Officejet Pro, Officejet ProX printers."

I have bee patiently waiting for the "fix".   Following the directions posted: http://support.hp.com/us-en/document/c05308850?openCLC=true

Step 2) "Click your HP printer model in the following table and run the downloaded firmware update file from your Internet browser."

I seem to have no options for running the download from my iternet browser.  

I'm using Safari (and that's all I plan on using).  When I click on the download I get an error message that says there are no applications to open the file. I've tried to right click "open with"- none of the options are internet browsers. 

Can you offer any help?

[ShlomiL · Accepted solution]

Hi,

The optional updte to remove the dynamic security feature listed in the document is only intended for a Windows PC.

Download and install the update using the following link for Mac OS:

http://ftp.hp.com/pub/softlib/software13/printers/OJP8610_R1640B.dmg

Regards,

Shlomi

[pixy1der]

Are there any other specific directions needed to install.  

How do i remove my printer from it's error state?  That's the whole point of this fix?

I'm getting an error message:

[pixy1der]

I did a hard reset on my printer.  http://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/How-to-perform-a-Hard-Reset/m-p/2529099#M417...

That seemed to work.  I have sucessfully downloaded the firmware!

[berriospa]

Can I have the link for the 8620 update for Macs please

[ShlomiL]

Hi,

Is it a corresponding table with any link to a Mac Firwmare Update Utility:

OfficeJet Pro 6230 series	OfficeJet 8610, 8615, 8616 series	OfficeJet Pro X451dn (Available October 17, 2016)
OfficeJet 6810 series	OfficeJet 8620, 8625 series	OfficeJet Pro X451dw (Available October 17, 2016)
OfficeJet 6820 series	OfficeJet 8630 series	OfficeJet Pro X476dn (Available October 17, 2016)
OfficeJet Pro 6830 series	OfficeJet 8640 series	OfficeJet Pro X476dw (Available October 17, 2016)
	OfficeJet 8660 series	OfficeJet Pro X551dw (Available October 17, 2016)
		OfficeJet Pro X576dw (Available October 17, 2016)

Regards,

Shlomi