• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-03-2017 10:42 AM

HP Recommended
Product: hp deskjet 9650
Operating System: Microsoft Windows 10 (32-bit)

When try to print my deskjet 9650 does not show up as a printer choice. I reinstalled from the disk to no avail.

 

My computer is a Dell inspirion 530.

 

thanks

1 REPLY 1

‎04-03-2017 11:48 AM

HP Recommended

@MathWizard

 

HP Deskjet 9650 Printer

 

From what I can see, there has not been printer software support for this printer since the days of XP.

 

Not likely that the installation CD will install the functionality for Windows 10.

 

Try / Consider

 

Use "Add a Printer" to regain basic print functions for your vintage printer.

 

 

Driver Suggested (after Windows Update), look for:

Deskjet 9800 Printer (Microsoft)

 

OR, if that does not work:

Deskjet 9800 Printer (HP)

 

 

Reference:

Dragon Document - Help, suggestions, and examples:

Install Full Feature Software - Printer

Section: Add a Printer

 

 

Click the Thumbs Up to say Thanks!

Click Post that answers your question "Accept as Solution" to help others find it.

 

 

Dragon-Fur

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.