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‎01-08-2017 04:36 PM

HP Recommended

 

 

Deleting the drivers did indeed resolve the issue. My only outstandign question was about he necessity or otherwise of assigning a static IP address.

 

If you could respond to that query then I would appreciate it.

 

Thanks.

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‎01-09-2017 03:19 PM

HP Recommended

@dnewport

 

You are welcome. I'm glad to know the issue has been resolved. 

 

Assigning a static IP address is a workaround step and has fixed these kinds of issue many times for our customers. It ensures that the printer is constantly connected to the network and the connectivity is not lost.

Hope it stays that way and please feel free reach out to us for any further assistance in future. Take care! 🙂

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