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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- LaserJet Printing
- Re: LaserJet 5100 printing problems in Windows 10
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02-28-2017 01:11 AM
Hi dungleviet.
I did that all but still the same problem with the fonts.
I went back to my old laptop and checked the configuration.
It calls for HP LaserJet 5100 Series PCL5 not PCL6
I'm not sure what is the difference possibly PCL5 relates to older printers.
I then removed HP printer again and installed the driver for PCL5 from Windows library and voila everything works ok. In the process I learned quite bit thanks to your comments.
Take care and thx for your help.
12-04-2019 08:16 PM
Hi,
it's been a while but I think the driver was selected from the Microsoft Win10 printers library during the printer installation process. It shows a listbox with all kind of printers. You should select the 5100 PCL5 if this is in fact the one you have.
I hope it helps.
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